PACTUM's counseling is based on Danish law only. It does not include advice on tax issues, where advice from specialists is recommended. PACTUM is not be liable for other advisors’ counseling.
Any liability for indirect losses and consequential damages is expressly disclaimed. Liability with respect to use of templates requires explicit agreement regarding the exact use thereof.
PACTUM is subject to a Danish Act regarding Measures to Prevent Money Laundering and Financing of Terrorism. According to this Act, PACTUM is required to obtain and keep client identification records for five years. Clients are required to provide their name, address and civil registration number or business registration number and documentation therefore. Businesses also have to provide ownership information and documentation. PACTUM is required to investigate transactions where there is suspicion of money laundering or financing of terrorism. PACTUM may be obliged to notify the Public Prosecutor for Serious Economic Crime or the Danish Bar and Law Society.
PACTUM's liability is limited to DKK 2.5 million. If a fixed-price assignment is not completed, the liability is limited to a discount of the agreed fee.
PACTUM is covered by professional liability insurance taken out with HDI Gerling and has provided a guarantee in accordance with the rules of the Danish Bar and Law Society. The liability insurance covers any legal practice, regardless of where the practice is being conducted.
PACTUM is covered by the Danish Bar and Law Society’s ordinary rules on complaints. If a client is not satisfied with PACTUM’s work or billing, the client is always welcome to contact PACTUM. If the complaint cannot be settled, the client can complain to the Disciplinary Board of the Danish Bar and Law Society, which has the address Kronprinsessegade 28, 1306 Copenhagen K and the email address email@example.com. The homepage of the Disciplinary Board is www.advokatsamfundet.dk/Advokatnaevnet.aspx. Clients that are consumers may also complain through the EU Commission’s online portal for complaints. This is perhaps mostly relevant where the client is a consumer living in another EU country. Complaints can be submitted at http://ec.europa.eu/odr. When filing the complaint, the email firstname.lastname@example.org should be submitted.
Any dispute about PACTUM’s advice is subject to Danish legislation and the exclusive jurisdiction of the Danish courts.
PACTUM invoices on basis of time calculated in intervals of 15 minutes. PACTUM standard hourly rate is DKK 2,200 + VAT, if applicable. Invoices may be issued on a monthly basis. Payment terms are 8 days.
Most assignments are solved by phone/email, but PACTUM also works with clients in their offices. Transit time to regular clients is not invoiced.