Pactum Advokatfirma v/Søren Holmark, CVR 27375863, Olesvej 14, 2950 Vedbæk, Denmark
PACTUM has a client bank account with Danske Bank.

PACTUM's counseling is based on Danish law only. It does not include advice on tax issues, where advice from specialists is recommended. PACTUM is not be liable for other advisors’ counseling. Any liability for indirect losses and consequential damages is expressly disclaimed. Liability with respect to use of templates requires explicit agreement regarding the exact use thereof.

PACTUM is subject to a Danish Act regarding Measures to Prevent Money Laundering and Financing of Terrorism. According to this Act, PACTUM is required to obtain and keep client identification records for five years. Clients are required to provide their name, address and civil registration number or business registration number and documentation therefore. Businesses also have to provide ownership information and documentation. PACTUM is required to investigate transactions where there is suspicion of money laundering or financing of terrorism. PACTUM may be obliged to notify the Public Prosecutor for Serious Economic Crime or the Danish Bar and Law Society.

PACTUM's liability is limited to DKK 2.5 million. If a fixed-price assignment is not completed, the liability is limited to a discount of the agreed fee.

PACTUM is covered by professional liability insurance taken out with HDI Global Specialty SE, Denmark and has provided a guarantee in accordance with the rules of the Danish Bar and Law Society. The liability insurance covers any legal practice, regardless of where the practice is being conducted.

In case of bankruptcy of a bank, depositors are covered pursuant to the Danish act on a government guarantees for depositors and investors. The guarantee covers eligible depositors' funds with an amount corresponding to EUR 100,000 (roughly DKK 750,000). The maximum coverage applies to the total deposit in the bank even if the funds are deposited on different accounts, including client accounts and own accounts. Special rules apply to deposits regarding real estate if the real estate has been used for or is meant to be used for non-business purposes. In such case, an amount up to EUR 10 million is covered until 12 months after the amount was deposited, regardless of whether the amount is deposited on different accounts. For further information regarding the programme for government guarantees of bank deposits, please see the website of the Guarantee Fund, www.fs.dk.

PACTUM is covered by the Danish Bar and Law Society’s ordinary rules on complaints. If a client is not satisfied with PACTUM’s work or billing, the client is always welcome to contact PACTUM. If the complaint cannot be settled, the client can complain to the Disciplinary Board of the Danish Bar and Law Society, which has the address Kronprinsessegade 28, 1306 Copenhagen K and the email address klagesagsafdelingen@advokatsamfundet.dk. The homepage of the Disciplinary Board is www.advokatsamfundet.dk/Advokatnaevnet.aspx. Clients that are consumers may also complain through the EU Commission’s online portal for complaints. This is perhaps mostly relevant where the client is a consumer living in another EU country. Complaints can be submitted at http://ec.europa.eu/odr. When filing the complaint, the email sh@pactum.dk should be submitted.

Any dispute about PACTUM’s advice is subject to Danish legislation and the exclusive jurisdiction of the Danish courts.

PACTUM invoices on basis of time calculated in intervals of 15 minutes. PACTUM standard hourly rate is DKK 2,500 + VAT, if applicable. Invoices may be issued on a monthly basis. Payment terms are 8 days. Most assignments are solved by phone/email, but PACTUM also works with clients in their offices. Transit time to regular clients is not invoiced.